1. Information we collect
We collect information you provide directly, including your name, email address, password (stored only as a secure hash), shipping address, and order history. When you contact us, we keep the content of your message so we can help you.
We also collect limited technical information automatically, such as your IP address, browser type, device information, and the pages you visit, in order to operate and improve the site.
2. How we use your information
- To create and manage your account and membership.
- To process store orders and deliver products.
- To respond to your questions and provide member support.
- To send service messages about your account, trial, or orders.
- To measure and improve how the site performs.
3. Advertising and analytics
We may use Microsoft Advertising and its Universal Event Tracking (UET) tag to understand how visitors arrive at and use our site. This helps us measure the effectiveness of our marketing. Microsoft may collect or receive information from our site and use that information to provide measurement services and target ads.
You can learn about and control how Microsoft uses your data at account.microsoft.com/privacy. You can opt out of interest-based advertising from participating companies through the Digital Advertising Alliance at optout.aboutads.info.
4. Cookies
We use cookies to keep you signed in, remember your preferences, and measure site performance. You can manage cookies through your browser settings and our cookie banner. See our Cookie Policy for full detail.
5. Your rights under CCPA
If you are a California resident, you have the right to know what personal information we collect, to request deletion of your personal information, to opt out of the "sale" or "sharing" of personal information, and not to be discriminated against for exercising these rights. We do not sell your personal information for money. To make a request, email info@linktoffee.com.
6. Your rights under GDPR
If you are in the European Economic Area or the United Kingdom, you have the right to access, correct, delete, restrict, or object to our processing of your personal data, and the right to data portability. Our legal bases for processing are your consent, the performance of our contract with you, and our legitimate interests in operating the site. You may withdraw consent at any time and have the right to lodge a complaint with a supervisory authority.
7. Data retention
We keep account information for as long as your account is active and for a reasonable period afterward to meet legal, tax, and accounting obligations. Order records are retained for up to seven years. Contact messages are retained for up to two years. When data is no longer needed, we delete or anonymize it.
8. Security
We use industry-standard safeguards to protect your information, including encryption in transit and hashed passwords. No method of transmission or storage is completely secure, but we work to protect your data and review our practices regularly.
9. Children
Toffee Kitchen is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
10. Changes and contact
We may update this policy from time to time and will revise the date above when we do. Questions about your privacy can be sent to info@linktoffee.com, or by mail to TOFFIES & COMPANY LLC, 4528 SQUARE LAKE DRIVE, PALM BEACH GARDENS, FL 33418, USA.